Privacy Policy

  1. Controller

Touchpoint Solutions GmbH
represented by: Benjamin Schons
Email: info@touchpoint-solutions.de
Website: www.touchpoint-solutions.de

  1. General Information on Data Processing

We treat your personal data confidentially and in accordance with the applicable data protection regulations, in particular the GDPR and the German Federal Data Protection Act (BDSG), as well as this Privacy Policy.

The use of our website is generally possible without providing personal data. If personal data such as name or email address is collected on our website, this is always done on a voluntary basis.

  1. Hosting

Our website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

IONOS stores log files, such as IP address, browser type and time of access, to ensure technical operation and system security.

Processing is carried out on the basis of Art. 6 (1) lit. f GDPR, our legitimate interest in secure and stable operation.

  1. SSL / TLS Encryption

For security reasons, this website uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of your browser begins with https:// and displays a lock symbol.

  1. Contact Form

If you contact us via the contact form, the information you provide in the form, such as name, email address, telephone number where applicable and message, will be used exclusively to process your inquiry.

Legal basis: Art. 6 (1) lit. b GDPR, performance of a contract or pre-contractual measures.

The data will be deleted after the inquiry has been completed, unless statutory retention obligations apply.

  1. Email Contact

If you contact us by email, your information will be processed in order to handle your inquiry.

Legal basis: Art. 6 (1) lit. f GDPR.

The data will be treated confidentially and will not be passed on to third parties.

  1. Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits. These include:

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

This data is not merged with other data sources.

Legal basis: Art. 6 (1) lit. f GDPR, legitimate interest in technical security and error analysis.

  1. Use of Cookies

Our website uses technically necessary cookies to provide certain functions.

The legal basis is Art. 6 (1) lit. f GDPR.

Other cookies, such as analytics or marketing cookies, are only set with your explicit consent.

  1. LinkedIn External Link

Our website contains a link to our LinkedIn profile. When you click on this link, a direct connection to LinkedIn is established.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

Information on data processing can be found in LinkedIn’s Privacy Policy:
https://www.linkedin.com/legal/privacy-policy

  1. Analytics Tools

No analytics or tracking tools, such as Google Analytics, Matomo or similar services, are currently used on this website.

If this changes, this Privacy Policy will be updated accordingly.

  1. Your Rights as a Data Subject

You have the following rights under the GDPR:

Right of access to your stored data, Art. 15 GDPR

Right to rectification of inaccurate data, Art. 16 GDPR

Right to erasure, “right to be forgotten”, Art. 17 GDPR

Right to restriction of processing, Art. 18 GDPR

Right to data portability, Art. 20 GDPR

Right to object to processing, Art. 21 GDPR

For this and for any further questions regarding data protection, you can contact us at any time:
info@touchpoint-solutions.de

  1. Right to Lodge a Complaint with the Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

Responsible supervisory authority:

The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Germany
www.datenschutz.hessen.de

  1. Validity of this Privacy Policy

This Privacy Policy is currently valid as of October 2025.

We reserve the right to amend this Privacy Policy in the event of changes to our website or legal requirements.